AI Solution for IT Managers
Protect your hotel's communication
Connect HiJiffy to your current systems with ease and grow confidently. Designed for security, efficiency, and scalability, HiJiffy ensures your business runs smoothly while staying prepared for the future.
- Protect and secure guest data
- Leverage the capabilities of advanced AI
- Easy integration with your existing systems
- Scale your operations as you grow
Want to improve guest communications without compromising security or efficiency?
As an IT manager, your priority is to keep things running smoothly and securely. HiJiffy connects directly with your Property Management System (PMS), CRM, and other essential tools, making it easier to manage data and simplify daily tasks.
Keep your guests’ data safe with advanced encryption, strict privacy measures, and full GDPR compliance. As your property grows, you can scale confidently knowing security is covered. Want to know more? Check out our security and compliance page.
We keep your hotel's and guests' data safe and secure
99% uptime guaranteed: HiJiffy keeps your hotel running smoothly with 99% availability, ensuring guest communications are always reliable. See our status page.
Complete data encryption: We use AES-256 encryption for data at rest and TLS v1.2 or higher for data in transit, ensuring the protection of all confidential information.
Advanced privacy controls: With IP access control, HiJiffy ensures that only authorised personnel can access sensitive information.
Security monitoring: We conduct penetration testing and ongoing security assessments to proactively identify and mitigate vulnerabilities.
Transparent data management: With clear data retention and classification policies, HiJiffy ensures compliance with GDPR and other international standards, providing complete visibility over data handling.
Testimonial
“HiJiffy has been a great partner in expanding our outdoor hospitality brand on a national scale.
The ease of use also extends to the data we utilise to better understand the platform’s performance and its impact on our organisation.
The reports and dashboards are easily accessible and understandable for our team, allowing us to adjust our processes to better serve our guests, employees, and investors.”
Vinny Cuneo, AutoCamp
Vice President of Revenue Strategy
Exactly what you need.
Without worries.
Streamline operations and free up time
HiJiffy works smoothly with your PMS, CRM, and other systems, eliminating manual data entry and reducing mistakes. This gives your IT team more time to focus on optimising systems and tackling strategic projects. With features like user permissions, managing access is simpler and more secure – no extra admin headaches.
Protect guest data with confidence
HiJiffy keeps guest data secure with advanced encryption protocols like AES-256 for stored data and TLS v1.2 for data in transit.
On top of that, features like two-factor authentication, IP access control, and account-specific document encryption provide an added layer of protection. Plus, with full GDPR compliance, your property stays on the right side of regulations while keeping sensitive information safe.
Scale as your business grows
HiJiffy grows with your properties. Whether you’re running a single hotel or managing a growing portfolio, the platform is built to handle large amounts of data and users without compromising on efficiency or security.
With the support of AWS infrastructure and trusted subprocessors, your operations stay reliable and secure, even as your business scales.
Simplify compliance management
HiJiffy’s platform simplifies compliance with data protection regulations like GDPR. With clear data retention and classification policies, it ensures your property meets international standards. This not only reduces legal risks but also builds trust by showing guests and staff that you handle their data responsibly.
Ready to take the next step in digitalising your communications?
Request a meeting with our experts to see how to optimise your operations and improve guest satisfaction without compromising your infrastructure.
Why HiJiffy?
See what your peers say about our solution
Leonardo Hotels
“Integrating HiJiffy’s chatbot solution has transformed our customer service experience (…). It not only streamlined our operations but also boosted guest satisfaction and fortified our brand reputation. Without a doubt, partnering with HiJiffy has been an important step forward for Leonardo Hotels.”
Dan Ogen
Chief Digital & Marketing Officer Europe
Magic Costa Blanca
“We needed a solution for Hoteles Magic Costa Blanca to automate tasks and to be more present in the guests booking decision process. With HiJiffy we are now able to connect better with our guests and to provide a better service. We are happy with our results”.
Francisco Javier Garcia Cuenca
Vice President
Macdonald Hotels & Resorts
“HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings.”
David McLean
Head of Digital
PortoBay Hotels & Resorts
Fabíola Pereira
Chief Marketing Officer
Lamington Group
“We had a great implementation process (…) that contributed to the high CSAT score and also getting the team on board with the automated solution. Besides seeing the results, the process of gaining trust and confidence is all about learning the wider benefits of AI to support the guest journey.“
Alicia van Wyk
Marketing Project Manager
Bahia Principe Hotels & Resorts
“HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests.”
Roberto Martin
Digital Guest Experience Manager
Kora Living
Iñigo Boulandier
Brand Manager
La Butte
“The chatbot, combined with campaign mailings via WhatsApp, helps us in our day-to-day work and has enabled us to reduce the volume of emails and/or calls of all kinds and focus on the people on the ground."
Emmanuel Riffault
Revenue Manager
USSIM Vacances
“Typically, answers to customer queries are given quickly between tasks, but with HiJiffy, there’s a real time to think about how to deal with a query in a clear and organised way.”
Nathan Soetaert
Digital Marketing & Communications Manager
Hotel Gran Bilbao
"Thanks to the chatbot, we can automatically attend to user queries on our website, with a degree of automation and satisfaction of 90%, helping to reduce the number of telephone calls we receive.”
Raúl Amestoy
Director of Sales & Marketing
HiJiffy supports different hotel teams
Learn how other roles benefit from our conversational AI
