AI Solution for Hotel Marketing Managers
Strengthen your brand and boost guest loyalty
HiJiffy helps you create marketing campaigns that truly capture what makes your hotel special, build stronger connections with your guests, and deliver clear, measurable results. Our platform is designed to improve your digital strategy and make it easier to engage with your guests in a way that leaves a lasting impression.
- Create effective and personalised campaigns
- Boost your upselling and cross-selling
- Increase direct bookings
- Inspire guest loyalty and engagement
Drive better results with tools designed to make hotel marketing more effective.
Looking for ways to make your hotel stand out and build a stronger brand? With AI technology, you can create personalised campaigns that help drive more direct bookings, build guest loyalty, and increase upselling opportunities. Connect with your guests in a meaningful way while showcasing what makes your property unique.
Benefits for Marketing Managers
Create personalised campaigns: Build clear, tailored strategies that reflect your hotel’s unique identity, speak directly to your guests, and add a thoughtful, personal touch to your communication.
Increase upselling and cross-selling: Use every opportunity to offer guests additional products and services they will enjoy, boosting the value of each booking in a simple, natural way.
Get more direct bookings: Turn your website visitors into paying guests with clear, appealing offers that encourage them to book directly. Boost profits while building guest loyalty.
Promote loyalty programmes: Send timely, personalised messages with AI to boost sign-ups and build genuine connections with your guests.
Testimonial
“The integration between HiJiffy and Oaky enables hoteliers to impress guests by seamlessly promoting relevant offers directly on their favourite messaging platforms. By delivering relevant offers through the right channel, we ensure that guests can enhance their experience directly at the property.
This not only boosts guest satisfaction but also increases ancillary revenue for hotels, creating a win-win situation for both guests and hoteliers.”
Clément Dénarié, Chief Revenue Officer at Oaky
Use automation and personalisation to boost your revenue
Start webchat campaigns that turn curious visitors into loyal guests
HiJiffy’s AI helps you connect with your website visitors effortlessly. Share exclusive discounts for direct bookings or suggest upgrades they will love. Every interaction is an opportunity to guide guests toward booking while creating a smooth and enjoyable experience for them.
Increase your revenue with upselling and cross-selling strategies that deliver results
Every booking is a chance to increase your revenue. With HiJiffy, you can easily suggest room upgrades, exclusive services, or memorable experiences through personalised messaging campaigns – all while keeping your guests happy and engaged.
Show your guests they matter. Not only will it drive more revenue, but it can also lead to glowing reviews that strengthen your hotel’s reputation.
Help your brand connect with your guests by speaking their language
Take full control of your chatbot’s tone and style to make it the ideal representative for your hotel. Whether you want a relaxed or sophisticated tone, you can use our AI-powered text tools to fine-tune messages that align perfectly with your brand’s voice.
You can also customise the chat’s appearance to reflect your brand’s identity, creating a consistent and memorable experience for your guests.
Make your loyalty programme the focus of your strategy
Your loyalty program deserves more attention. Use every opportunity to send tailored messages that encourage guests to join – whether it is through a special offer or quick check-in options. These small, thoughtful steps not only build stronger loyalty but also leave a lasting positive impression of your hotel, boosting your reputation along the way.
Stay on top of your campaigns and make adjustments as they happen
You are in control of your campaigns. Track their performance in real-time, from booking conversions to guest interactions, and make adjustments as needed. It is a practical way to ensure every campaign runs smoothly, delivers better results, and creates a more enjoyable experience for everyone involved.
Ready to improve your hotel's communication and marketing?
Book a meeting with one of our experts to see how HiJiffy can help boost your revenue and improve guest satisfaction. Let’s talk solutions that work – for you and your guests.
Why HiJiffy?
See what your peers say about our solution
Leonardo Hotels
“Integrating HiJiffy’s chatbot solution has transformed our customer service experience (…). It not only streamlined our operations but also boosted guest satisfaction and fortified our brand reputation. Without a doubt, partnering with HiJiffy has been an important step forward for Leonardo Hotels.”
Dan Ogen
Chief Digital & Marketing Officer Europe
Magic Costa Blanca
“We needed a solution for Hoteles Magic Costa Blanca to automate tasks and to be more present in the guests booking decision process. With HiJiffy we are now able to connect better with our guests and to provide a better service. We are happy with our results”.
Francisco Javier Garcia Cuenca
Vice President
Macdonald Hotels & Resorts
“HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings.”
David McLean
Head of Digital
PortoBay Hotels & Resorts
Fabíola Pereira
Chief Marketing Officer
Lamington Group
“We had a great implementation process (…) that contributed to the high CSAT score and also getting the team on board with the automated solution. Besides seeing the results, the process of gaining trust and confidence is all about learning the wider benefits of AI to support the guest journey.“
Alicia van Wyk
Marketing Project Manager
Bahia Principe Hotels & Resorts
“HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests.”
Roberto Martin
Digital Guest Experience Manager
Kora Living
Iñigo Boulandier
Brand Manager
La Butte
“The chatbot, combined with campaign mailings via WhatsApp, helps us in our day-to-day work and has enabled us to reduce the volume of emails and/or calls of all kinds and focus on the people on the ground."
Emmanuel Riffault
Revenue Manager
USSIM Vacances
“Typically, answers to customer queries are given quickly between tasks, but with HiJiffy, there’s a real time to think about how to deal with a query in a clear and organised way.”
Nathan Soetaert
Digital Marketing & Communications Manager
Hotel Gran Bilbao
"Thanks to the chatbot, we can automatically attend to user queries on our website, with a degree of automation and satisfaction of 90%, helping to reduce the number of telephone calls we receive.”
Raúl Amestoy
Director of Sales & Marketing
HiJiffy supports different hotel teams
Learn how other roles benefit from our conversational AI
