Integration between HiJiffy and Clock PMS+

What is Clock PMS+?

Clock PMS+ is a cloud-based property management system (PMS) designed to streamline and enhance operations for hotels, resorts, and other accommodation providers. Offering a robust suite of features, Clock PMS+ focuses on creating a seamless guest experience while optimizing internal workflows.

How does the integration work?

Clock PMS+ and HiJiffy’s intergration was built with the objective of allowing hoteliers to send proactive campaigns to their guests, enhancing their experience while increasing their potencial revenue.

The current integration between Clock PMS and HiJiffy has two different features:

1. PMS – through this integration, HiJiffy is able to receive reservation statuses and guests contacts, in order to ensure the best experience possible to our common client’s guests.
2. Check-in Online – this integration enhances even further the guest experience, and reduces the staff operations efforts. Before the arrival, the guest receives a Whatsapp message with a link to perform the Check-in online in an easy and effortless way.

What are the main benefits for guests?

1. Guests receive a warm welcome message from the hotel, creating an immediate sense of support and connection. This initial communication significantly enhances guest engagement with the property, even before their arrival.
2. Following the first message, guests can seamlessly interact with the hotel through WhatsApp. HiJiffy’s AI-powered concierge is available 24/7, efficiently handling up to 92% of the most common queries, ensuring prompt and accurate responses.
3. With the option to complete their check-in online, the guest experience is elevated. This feature not only streamlines the arrival process but also helps guests avoid long queues at reception, offering them a more convenient and enjoyable start to their stay.

What are the main benefits for the hotel?

1. The hotel staff experiences reduced pressure during the check-in process, allowing them to dedicate more time and attention to guests upon their arrival.
2. The same applies to guest communications. By using HiJiffy, hotels benefit from a unified inbox that centralizes all conversations with guests. Additionally, the AI-powered concierge efficiently handles the majority of guest inquiries, streamlining operations and enhancing the overall guest experience.

Are you willing to know more about how this integration can help you by enhancing your guest’s experience? Reach out to us!