Key Benefits
Automate processes
Enable digital interactions without losing the “human touch.”
Enhance guest experience by automating inefficient processes and freeing up staff to perform more complex and valuable tasks.
FAQs and pre-stay guest requests
Replace the time-consuming manual processing of every guest query with an automatic yet personalised AI-powered messaging solution.
Specialised in over 200 hospitality topics, HiJiffy’s conversational AI can answer guest questions instantly, reducing your teams’ workload.
Check-ins and check-outs
Streamline check-ins and check-outs through digital registration.
Improve the customer experience by removing potential bottlenecks such as manual registration forms or in-person data collection at the reception desk.
In addition, reduce operational costs by enabling staff to focus on critical guest-related tasks.
In-stay requests
Provide an experience that exceeds guest expectations, from room service to housekeeping requests.
Allow guests to communicate with your dedicated teams from the comfort of their rooms. Create a more dynamic communication flow to decrease the resolution time of their requests and deliver a higher quality service.
Reservation of extra services
Offer an easy and convenient way for your guests to book additional services to enhance their stay, from spa treatments to dinners at hotel restaurants.
Increase revenue from upselling thanks to personalised campaigns.