Key Benefits
Increase revenue
Boost profits at every stage of the guest journey.
Increase direct bookings and discover new opportunities for room upgrades and upselling.
Direct bookings
Simplify your booking process with AI assistance. It’s easy, engaging, and perfect for both hotel staff and guests.
Conversational sales funnel available 24/7
Timely responses are crucial in the digital age. A staggering 47% of consumers view prompt replies on digital channels as a key factor influencing their purchase decisions.
HiJiffy’s hotel chatbot creates an efficient sales funnel capable of addressing around 90% of frequently asked questions in over 130 languages.
Real-time availability and pricing
Integration of chatbots with central reservation systems is a game-changer. It allows potential guests to inquire about room availability and pricing in real-time, directly during their online interaction.
Such integrations, like those offered by HiJiffy, not only boost conversion rates but also provide alternatives for dates or properties (for hotel groups) and other booking options.
Best rate assurance with real-time OTA comparisons
Showcasing competitive pricing is vital. AI-driven tools now offer real-time price comparisons with popular OTAs, integrated seamlessly within the booking flow.
HiJiffy’s conversational AI, with Rate Parity Protection functionality, has significantly increased direct booking conversions by reassuring guests of the best available rates.
Quotes and forms for special requests
HiJiffy’s solution enables hotels to cater to specific needs such as group bookings.
Prospective guests can request customised quotes, adding a personal touch to their booking experience.
Behaviour-driven widget campaigns
HiJiffy’s AI can trigger pop-up campaigns based on user interactions.
This proactive approach maximises potential bookings, leveraging the user’s behaviour and queries during their engagement with HiJiffy’s chatbot.
Personalised messages and campaigns
Utilising behavioural marketing, AI pushes personalised offers based on the user’s website navigation.
For example, when a potential guest browses the hotel’s spa page, they might receive a special relaxation package offer, enhancing the likelihood of a booking.
Impactful visual engagements
First impressions count. HiJiffy’s solution enables hotels to share dynamic visuals like images, carousels, links, and PDFs, showcasing their facilities and services in an engaging manner.
This visual appeal is crucial in converting interest into confirmed bookings.
“Click to Call” functionality
In case of not finding an answer with the chatbot, returning the call allows the user to contact a person from your hotel to solve more complex questions.
This functionality, also included in the HiJiffy solution, will allow you to collect user contact data for later use in commercial or marketing actions.
Upselling & Cross-selling
Find ways to boost your revenue potential with practical strategies
The Essentials
The core campaigns that every hotelier should leverage
Room upgrades
Elevating guest stays by actively suggesting upgrades to superior rooms.
Anticipate guests’ needs
Automated reaching out to guests to ask about their preferences and special requests in advance of their arrival to ensure a perfect first impression
Early check-in
Providing the convenience of early check-in, a service guests eagerly avail.
Transfers
Offering guests seamless and stress-free journeys to and from the hotel.
Parking & valet services
Streamlining arrivals and departures with efficient parking and valet services, ensuring a lasting, positive impression.
Breakfast options
Actively recommending enticing breakfast alternatives, including breakfast in bed, for guests who haven’t pre-booked, thereby increasing food and beverage revenue.
Late check-out
Enhancing guest satisfaction with flexible check-out options for a more relaxed and comfortable departure. Alternatively, encouraging an early check-out to avoid queues at the reception.
Extended opportunities
Discover a variety of ways to boost additional revenue
Spa and fitness access
Promoting health and relaxation with spa treatments and gym facilities, enriching the overall guest experience.
Entertainment-on-demand
Offering guests on-demand entertainment options like streaming services and premium sports channels for ultimate in-room leisure.
Premium WiFi access
Ensuring uninterrupted digital connectivity with premium WiFi, indispensable for today’s business travelers.
Business packages
Providing dedicated workspaces and meeting rooms, tailored to the needs of business travelers and digital nomads.
Diverse meal plans
Presenting a variety of dining options such as half board, full board, and all-inclusive deals.
Exclusive dining experiences
Enhancing the hotel’s restaurant reservations by inviting guests to unique gastronomic adventures and bespoke wine tastings.
Convenience services
Adding layers of convenience and care with services like babysitting and hairdressing to enhance the guest experience.
Pet-friendly amenities
Providing specialised services for furry companions, ensuring a comfortable stay for all guests.
Branded products
Creating lasting impressions with a range of branded hotel merchandise, from plush bathrobes to exclusive spa products.
Souvenirs and gift boxes
Offering a selection of custom souvenirs and elegantly assembled gift boxes, encapsulating the essence of their experience.
Festive celebrations
Crafting distinctive packages for seasonal festivities like Christmas and New Year’s Eve, transforming stays into celebrations.
Special in-room packages
Creating unforgettable experiences with special in-room packages, from romantic setups to themed settings.
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