Power up your Booking Engine
Benefit from integrations with the most powerful Booking Engines in the hospitality industy.
Use conversational AI for guiding travellers during the booking process, resulting in increased direct bookings.
Available integrations with Booking Engines
Our list of integrations keeps on expanding!
Is your Booking Engine on the list?
Integrate it with HiJiffy’s conversational AI to increase direct bookings
Hotel Booking Engines: FAQs
What is a hotel Booking Engine?
A Booking Engine is an online system, available to prospective hotel guests, which can be used to check availability and make bookings. It is accessed via the hotel’s website or through its mobile app. It will link into a back-end system that will enable access to all the data and allow integration with the hotel’s internal processes.
What are the benefits of implementing a hotel Booking Engine?
There is a range of benefits for hoteliers choosing to use Booking Engines, including:
- A professional online presence
The Internet is generally the first port of call for most people when it comes to researching and booking hotels. If a hotel does not offer online booking, a customer may go elsewhere, preferring the convenience of an online booking over making a phone call to a particular establishment. A Booking Engine gives your adds to your hotel’s perceived professionalism that is reassuring to potential visitors.
- 24/7 availability
Offering online bookings also ensures you are available 24/7, which is especially important if you have overseas guests in different time zones. Should there be an influx of guests wishing to book at the same time, with a Booking Engine, this can all be managed simultaneously. There is no worry that you do not have enough staff to handle the busy times, particularly if you have lower staff levels outside of the main working hours. Bookings and inquiries can be made quickly, and guests can check prices and availability, all without having to speak to hotel staff. It is an all-around time saver.
- Eliminating third-party costs
Additionally, having your own booking system ensures that your profits remain your own, and you do not have to pay commissions to OTAs and third-party booking sites. It also gives you greater control over the timing of alterations to your pricing and offers.
- Data gathering
Your hotel booking system can gather data which can then be integrated into analytical software to give some useful insights into how guests use your booking services, which offers are most attractive, and where guests have been directed to your site from. It is a valuable, extra level of information that is not so easily gained when guests book by more traditional methods.
- An opportunity to offer extras services
Using a hotel booking system, you can automatically offer restaurant bookings, spa treatments, or room upgrades. You can create packages and appealing offers and adopt different pricing strategies, such as lowering late availability prices to maximise occupancy.
How could integrating your Booking Engine with HiJiffy’s conversational AI solution benefit your business?
While a hotel booking engine is always a worthwhile investment, integrating with conversational AI makes you make it even more efficient and have a greater return of investment. If you are offering bookings outside of your standard working hours, an integrated AI-powered chatbot can offer an engaging, conversational option for customer inquiries, even when you are not currently manning your phone, or reduce the number of calls you receive.
With HiJiffy’s Guest Communications Hub highly tailored to your specific requirements, customers can request information, ask questions, and quickly get the answers they require. The chatbot can answer queries and interact with a hotel Booking Engine to make bookings as requested by the customer. It adds the personalised touch and extra level of service that can put your business above your competitors.
How easy is it to integrate HiJiffy’s technology with a Booking Engine?
HiJiffy technologies integrate seamlessly with major hotel booking systems listed above. Click on the logo of your booking engine to go to a dedicated page where you can find more about that specific integration. HiJiffy’s Customer Success will be available to guide and assist you in the process of activating the integration with your booking engine.
