Integration between Expedia and HiJiffy

Enhancing guest communication: HiJiffy’s new integration with Expedia Group

At HiJiffy, we are constantly innovating to help hoteliers streamline their communication processes and enhance the guest experience. That’s why we are delighted to announce our latest partnership with Expedia Group, a global leader in travel technology. This new integration allows you to manage all Expedia Group traveller messages directly within HiJiffy, saving time and optimising resources spent on guest interactions.

About Expedia Group

Expedia Group is one of the world’s largest online travel companies, offering a wide range of travel services through its extensive portfolio of brands, including Expedia, Hotels.com, Vrbo, Orbitz, and Travelocity. The platform connects millions of travellers with accommodation, flights, and activities, helping hospitality businesses thrive in the digital age. With a strong focus on technological innovation, Expedia Group continuously improves how hotels and travellers interact, making bookings and communication more seamless than ever.

What’s new with HiJiffy’s integration?

With this new messaging capability, you no longer need to log into Expedia Partner Central to manually manage traveller messages. Now, all guest interactions can be handled effortlessly from within HiJiffy’s platform.

Key benefits of this integration:

• Centralised messaging: Access and manage all Expedia Group guest conversations in one place.
• Complete conversation history: Retrieve the entire message history for each property.
• Seamless guest interaction: Easily find individual messages or threads.
• Enhanced communication: Send messages with attachments for a more dynamic exchange.
• Real-time alerts: Stay responsive to guests before, during, and after their stay.

How it works

By leveraging this integration, hoteliers can ensure that no guest message goes unnoticed. Messages can now be managed efficiently, reducing the need for multiple logins and manual tracking. Click here to activate this feature today.

In-app messaging

Through HiJiffy, you can now retrieve and respond to all Expedia Group guest communications in real time, directly within our platform. This allows for a more efficient workflow, ensuring that your team can focus on delivering an exceptional guest experience.

WhatsApp integration

For added convenience, HiJiffy’s integration also extends to WhatsApp, providing an even more seamless way to engage with guests on their preferred communication channel. Hoteliers can now respond to Expedia Group travellers through WhatsApp within HiJiffy, making interactions faster and more effective.

Get started today

With this partnership, we are taking another step towards enhancing guest communication and optimising operational efficiency for hoteliers worldwide. Activate the new Expedia Group messaging feature within HiJiffy today and experience a smarter way to connect with your guests!

For further assistance, don’t hesitate to reach out to our support team. Let’s redefine guest communications together!