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Integrations with Payment and Financing Gateways
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Payment and Financing Gateways: FAQs
What is a Hotel Payment System and how does it work?
A hotel payment system, or a hotel payment processing gateway, enables fast, secure, and seamless transactions for all payments taken by your business. Confidence in making online payments has hugely increased over recent years. Most customers are happy to make payments over the Internet as long as they feel confident that the system is secure. Using the best payment gateway for hotels makes your company look professional to your customers. From the hotel’s perspective, taking online payments should be as simplified and centralised as possible.
What are the main advantages of using the best payment gateways for hotels?
Hotel payment systems bring a range of benefits for hoteliers:
- A seamless transaction
When integrated with your booking system, a payment gateway will provide an uninterrupted customer journey. From a guest’s perspective, from choosing a room to paying for it, the entire process will occur within your hotel’s website without needing to pay elsewhere.
- All payment data centralised
Whether a customer uses their credit card to book online or makes a contactless payment at a hotel, all payment information is stored in a centralised location, simplifying accounting processes, improving traceability, and reducing the risk of errors.
- An increased number of payment options
The best hotel payment processing systems will accommodate many payment options. From credit and debit cards to Apple Pay and Google Pay. You may have visitors from all over the globe using cards from foreign providers. A good payment gateway allows a hotel to accept all these cards and payment methods without an issue, making it convenient for your overseas guests. Additionally, by using the services of a payment gateway, whenever a new payment option becomes popular, it will be integrated into the system, so you will not have to worry about implementing anything new yourself.
What are the benefits of integrating hotel payment systems with HiJiffy’s AI-powered conversational solutions?
Many people are naturally cautious when making payments online. While confidence in using credit cards to pay for goods and services via websites has increased, you can add another level of comfort by introducing payments via a conversational AI-powered chatbot to answer questions and guide your guests through the booking and payment process. A chatbot can make the booking and then introduce and take the payment, just as someone would if they were to book over the telephone or in person. By having this chat-based system guiding customers on their route from booking to payment, you will likely see guests following this route right through to completion.
Beyond improving guest experience and driving more direct bookings, HiJiffy’s Guest Communications also empowers your hotel to automate processes, strengthen reputation, enrich guest data, and more.
Is it difficult to integrate payment gateways for hotels with HiJiffy’s technology?
Not at all; HiJiffy integrates seamlessly with the best payment gateways for hotels. The process does not disrupt the hotel’s operations and can start bringing benefits to staff and guests from the day the integration is active. Our Customer Success team will assist you with the activation processes.
