Integration between HiJiffy and Prestige PMS

The partnership between HiJiffy and Prestige PMS introduces an innovative approach to managing guest communication, enhancing operational efficiency, and providing a more personalized experience throughout the customer journey.

Strategic Advantages of the Integration

1. Instant Synchronization of Guest Data

Through the connection with Prestige PMS, HiJiffy gains real-time access to relevant guest information, enabling faster and more targeted communication from the pre-booking phase to post-stay engagement.

2. Intelligent Campaign Automation

The integration allows HiJiffy to trigger automated campaigns based on the reservation status, such as:

• Personalized booking confirmations;
• Automated check-in and check-out reminders;
• Suggestions for upgrades and additional services;
• Post-stay feedback collection for continuous improvement.

3. Continuous Reservation Status Updates

The direct synchronization with Prestige PMS ensures that all reservation details are always up to date, minimizing manual intervention and reducing operational errors.

4. Enhanced Guest Experience

Automated, seamless, and personalized communication enhances guest satisfaction by ensuring fast and efficient responses, ultimately contributing to customer loyalty and a superior overall experience.

How the Integration Works

1. Direct Connection: Prestige PMS automatically shares reservation and guest data with HiJiffy.
2. Automated Communication: HiJiffy utilizes this data to personalize and automate guest interactions.
3. Monitoring and Adjustments: Interaction performance is continuously analyzed to optimize communication strategies and improve user experience.

The integration between HiJiffy and Prestige PMS enables hotels to streamline and automate processes, reduce administrative workload, and significantly enhance guest experiences. This strategic collaboration boosts operational efficiency and contributes to increased profitability in the hospitality sector.