Integration between UpsellGuru and HiJiffy

UpsellGuru is specialised software designed to enhance the guest experience by offering fully personalised upselling options, ensuring they make the most of their stay. Focused on maximising revenue at every stage of the guest journey, UpsellGuru has already helped over a thousand hotels boost their profitability with its innovative solution.

What are the main UpsellGuru advantages?

Pre-Arrival:

• Target direct and OTA bookings with tailored proposals.
• Utilise a bidding system that generates optimal revenue performance.

Arrival:

• Empower the team with a solution that recommends and tracks upsell opportunities.
• Unlock additional revenue with powerful insights that help extract more value from each stay.

In-Stay:

• Connect with guests to promote experiences, and increase restaurant and other service reservations.
• Enable direct communication with guests through an intuitive interface.

How does the integration between UpsellGuru and HiJiffy works?

The integration between UpsellGuru and HiJiffy is designed to increase the conversion rate of personalised offers sent to each guest. By delivering these offers via WhatsApp, conversion rates—and therefore revenue—are significantly boosted.

1. Through this powerful integration, a WhatsApp message is sent to the guest via the hotel’s WhatsApp account, inviting them to explore UpsellGuru’s website.
2. Once on the site, guests can browse all available options and services offered by the property.
3. Guests can easily purchase services and enjoy a more eventful stay.

What are the main benefits for the guests?

• Guests can enhance their hotel experience effortlessly without needing to visit the front desk.
• It’s easy to coordinate schedules and quickly view pricing.
• Payment options are simple and easily accessible.
• The entire process is seamless, ensuring a relaxed and stress-free stay.

What are the main benefits for the hotel?

• Reduces the pressure on staff to manage upselling. With HiJiffy and UpsellGuru’s combined solution, guests can make their own choices autonomously.
• Increases revenue from guests already enjoying their stay.
• Allows the hotel to address any queries related to upsell options through WhatsApp, supported by HiJiffy’s powerful AI solution.

If you want to learn more about this integration, please reach out to your Customer Success Manager. If you’re not yet a client, feel free to contact us!