Key Benefits
Reimagine your guest communications with HiJiffy’s AI-powered solution
Automate processes
- FAQs and pre-stay guest requests
- Check-ins and check-outs
- In-stay requests
- Reservation of extra services
Enable digital interactions while keeping that personal touch intact. Automate routine tasks, allowing your staff to focus on the more impactful responsibilities.
Increase revenue
- Direct bookings
- Upselling
- Retention
- Upgrades
Boost profits at every stage of the guest journey. Increase direct bookings and discover new opportunities for room upgrades and upselling.
Boost teamwork & productivity
- Team notifications
- Inbox filters, priority status and sentiment analysis
- Track, analyse and reward performance
- Improve internal communications
Achieve better service levels with less effort. See how your team is doing and gather useful insights to fine-tune processes and cut down on operating costs.
Strengthen reputation
- Expedite service recovery
- Collect guests' feedback
- Prevent negative reviews
- Increase recommendations
Create unforgettable experiences with excellent customer service. Boost guest satisfaction and enjoy the benefits: loyal customers, glowing reviews, and more referrals.
Leverage guest data
- Enrich database
- Centralise information
- Create segmentation
- Preserve history
Provide personalised services to create memorable guest experiences. Boost your revenue by running smart, targeted campaigns that build customer loyalty and reduce your dependency on OTAs.
Improve guest experience
- Instantaneous 24/7 live support
- Omnichannel
- Personalised & scalable
- Multilingual
Give your guests an experience they’ll love and remember. Deliver customised and instant responses to guest enquiries, simplify questions, and handle bookings effortlessly, wherever your guests may be.
2,100+ hotels worldwide are powered by HiJiffy's AI solutions
We’re a HotelTechReport finalist in the Hotel Chatbot category, and our customer support has been awarded Level III certification.
Our Guest Communications Hub empowers hotels in over 60 countries around the globe.
Ready to reimagine your guest communications?
See how your hotel can boost revenue and guest satisfaction.
