Key Benefits

Automate processes

Enable digital interactions while keeping that personal touch intact.

Automate routine tasks, allowing your staff to focus on the more engaging and impactful responsibilities. This benefits both your team and your guests, making everyone’s experience better.

AI Knowledge Scanner

Set up answers to your hotel FAQs in a few clicks thanks to AI automation benefiting from specialisation in hospitality. Learn more about this feature.

Custom team notifications

Set rules for notifying the right teams for specific requests, making sure no guest queue goes unanswered.

Room upgrade messages

Suggest personalised room upgrade opportunities during the pre-arrival stage.

Welcome message

Send an automated, personalised message to elevate the guest experience from the very first moments. Establish a channel for any questions that will be instantly answered 24/7 by conversational AI specialised in hospitality.

Digital check-in

Integrate your PMS to offer pre-check-in forms to your upcoming guests and minimise time spent at the reception. Subject to the PMS integration type.

Processing guest requests

An AI-powered virtual concierge automatically processes guests’ in-stay requests and communicates them to the right team.

Automated WhatsApp messages

Automate and trigger messages on your hotel’s WhatsApp channel throughout your guests’ journey, such as online check-in, express check-out campaigns, feedback campaigns, and more.