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Learn how to automate your WhatsApp campaigns across the guest journey.
Enable guests to book wherever they are.
HiJiffyâs conversational booking assistant is available 24/7 across your communication channels to provide lightning-fast answers to guests’ queries.
The AI-powered solution is designed to streamline requests from the hotelâs communication channels, including the most popular social media channels (e.g., Facebook Messenger, Instagram) and instant messaging apps (e.g., WhatsApp, Line, Telegram, WeChat) to provide a better overview and monitoring of guests’ enquiries.
We take care of your setup and deliver a ready-to-use solution from day one. Moreover, our user-friendly back office is designed for you to navigate easily through your communication with your guest in your most preferred language.
Make it yours. HiJiffyâs Booking Assistant adapts to your sales flow. Provide a simple yet sophisticated solution to enhance the guestâs journey. Personalise the image of your Booking Assistant to fit your guidelines and provide a seamless brand experience.
Let us show you.
AI virtual assistant guiding users through the booking process and providing answers to FAQs, saving time and reducing workload
Push personalised messages according to specific pages on the website and interactions in the user journey.
A seamless transfer of the conversation to staff if requested by the user or if the chatbot cannot resolve the query automatically.
Travellers can request a personalised quote for their stay.
Customise the chatbot interface accordingly to your hotel’s brand guidelines.
Automate your email inbox with canned responses directing users to the chatbot to resolve user queries instantly.
Provide an option to call a human agent directly from the chat if a guest’s request cannot be solved automatically.
Activate the possibility to display the price comparison range of your rooms across various platforms.
Centralise and manage conversations across your channels: website chat, Facebook Messenger, Instagram, Google My Business, Line, Telegram, WeChat, Booking.com, WhatsApp, SMS and email.
Over 200 hospitality-specific FAQ topics available for hotels to train the chatbot, and the possibility of adding custom FAQs according to your needs.
Collect and access users’ feedback to evaluate the performance of the chatbot and individual human agents.
Customise workflows that are triggered throughout the booking process.
Line Messenger is quickly becoming one of the most popular chat programs. Companies can reach customers with in-app adverts on Line Messenger, while Line chatbot can help in providing automated customer service.Â
A Line Messenger chatbot may answer client inquiries, find new upsell opportunities, make product recommendations, and even transfer chats to an agent if necessary.
The process is pretty simple. When you have your Line AI chatbot, the communication tool captures the user’s inquiry and delivers it to your console, where it is instantaneously analyzed, and then the bot answers the user.Â
The AI chatbot will not only send text messages, but also images or videos, and even interactive elements such as call-to-action buttons.
When you implement Line App chatbots, you change your hotel into a smart hotel. It decreases the need to hire more working staff and leads to better customer service. If you are an accommodation provider, Line chatbots can benefit you in many ways.Â
Here are the main benefits:
A great Line AI-powered chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services.Â
These are some of the key features your chatbot must have:
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