Resources Centre

Your hub for hotel-focused Conversational AI knowledge and insights.

Articles

Dive into industry insights and best practices for your hospitality journey.

Explained: What is data mining and its role in our solution

Learn how data mining in HiJiffy’s AI turns data into insights

Will hotel guest apps remain essential in 2025?

Learn how developments in AI can impact hospitality mobile apps

Explained: What is syntax and semantic analysis in the context of AI?

Learn how this technology is embedded in our proprietary AI

E-Books

Explore in-depth guides for achieving excellence in the hospitality world.

AI Hospitality Insider - The first edition of our magazine for the hotel industry is available!

Discover our very first edition of the AI Hospitality Insider.

Social Media Guide for Hospitality: from boosting your hotel’s presence to generating revenue

Learn how to optimise your social media

How to use AI to boost your Guest Loyalty Programmes [Free E-book]

Learn how to use personalised campaigns to drive loyalty programme signups

Product Highlights

Stay updated with our latest features, enhancements, and innovations.

Sent Messages

Easily track and filter the messages sent to your guests.

FAQ Insights

Optimise your answers to common guest queries to ensure excellent guest service

WhatsApp Canned Responses

How to comply with the regulations for WhatsApp business numbers

Success Stories

Learn how other hoteliers are boosting revenue and operational efficiency.

Lamington Group

Lamington Group’s gradual rollout of HiJiffy's conversational AI towards a 93% automation and 87% CSAT score

Hotel Gran Bilbao & Hotel Ciudad de Burgos

Hotel Gran Bilbao and Hotel Ciudad de Burgos increase their online check-ins by 200% using HiJiffy's conversational AI

USSIM Vacances

HiJiffy helps USSIM Vacances reduce 100+ weekly calls while improving customer service quality

Stay ahead of the Competition

Learn about conversational AI applications in hospitality

Glossary

The A to Z of hospitality terms

News

Latest developments at HiJiffy

Branding & Press

Resources for partners and media

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue

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