Articles and features

Dive into industry insights and best practices for your hospitality journey.

Maciej Czajka

March 21, 2024

A step-by-step guide to getting hotel teams on board with AI tools

Get started on the path to the successful implementation of AI in your hotel

A step-by-step guide to getting hotel teams on board with AI tools

Get started on the path to the successful implementation of AI in your hotel

March 21, 2024

Last Entries

Does social media help improve customer care?

Social media has deeply transformed the relationship between customers and the travel industry. Learn more about its impacts.

July 16, 2018

Do Millennials hate chatbots?

Bots bring instant gratification, a chance to engage with emerging technology, convenience and conversational engagement.

July 16, 2018

What metrics can a chatbot give you that websites can’t?

Hoteliers are realizing the importance of messaging to build loyalty, to increase clients’ engagement and more.

July 16, 2018

3 reasons why your hotel must embrace chat

Messaging is starting to explode as an engagement channel at hotels. Learn why.

July 16, 2018

How and why hotels should use WhatsApp to improve guest's satisfaction

WhatsApp was created 10 years ago and it revolutionized the way people communicate with each other and, more recently, the way people interact with businesses.

June 18, 2018

Why is customer care in the hospitality industry a chaos?

#customercare #service #hotels

June 18, 2018

5 Customer Care mistakes in hospitality

Once hotels get a bad recognition, it is very difficult to regain the good position

May 30, 2018

4 tech trends that are changing the way guests and hotels communicate

Learn more about the technologies that are forever changing the relationship between hotels and their clients

May 23, 2018

3 tips on how to market your Hotel to Millennials

Explore the best tips on how you can attract this younger generation to your hotel

April 11, 2018

Stay ahead of the Competition

Learn about conversational AI applications in hospitality

Articles and features

Last Entries

Does social media help improve customer care?

Do Millennials hate chatbots?

What metrics can a chatbot give you that websites can’t?

3 reasons why your hotel must embrace chat

How and why hotels should use WhatsApp to improve guest's satisfaction

Why is customer care in the hospitality industry a chaos?

5 Customer Care mistakes in hospitality

4 tech trends that are changing the way guests and hotels communicate

3 tips on how to market your Hotel to Millennials

Stay ahead of the Competition

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