You can now access Expedia Group messages in the HiJiffy Console 🚀

Resources Centre

Your hub for hotel-focused Conversational AI knowledge and insights.

Articles

Dive into industry insights and best practices for your hospitality journey.

The 5 best OTAs for hotels in 2025

Your go-to guide for boosting visibility and increasing bookings.

Must-have hotelier services and how to promote them using AI

Boost revenue with unforgettable, high-quality hotel services.

Why and how to implement a flexible hotel pricing strategy?

Get tips for adjusting your flexible fares policy to boost direct bookings.

E-Books

Explore in-depth guides for achieving excellence in the hospitality world.

Conversational AI in Hotels: Transforming the Entire Guest Journey [Free E-book]

Get inspired by practical examples of the use of AI-powered campaigns

What Hotel Guests Really Want to Know - Top 50 Questions Asked [Free Report]

Use our first-party data insights to increase the efficiency of your guest communications

Trends in Guest Communications in 2023 [Free E-book]

Explore ongoing and upcoming trends shaping how hotels communicate with guests in 2023

Product Highlights

Stay updated with our latest features, enhancements, and innovations.

Campaigns Manager

A Simple Way to Improve Your Communication Strategy

Sent Messages

Easily track and filter the messages sent to your guests.

FAQ Insights

Optimise your answers to common guest queries to ensure excellent guest service

Success Stories

Learn how other hoteliers are boosting revenue and operational efficiency.

Lamington Group

Lamington Group’s gradual rollout of HiJiffy's conversational AI towards a 93% automation and 87% CSAT score

Hotel Gran Bilbao & Hotel Ciudad de Burgos

Hotel Gran Bilbao and Hotel Ciudad de Burgos increase their online check-ins by 200% using HiJiffy's conversational AI

USSIM Vacances

HiJiffy helps USSIM Vacances reduce 100+ weekly calls while improving customer service quality

Stay ahead of the Competition

Learn about conversational AI applications in hospitality

Glossary

The A to Z of hospitality terms

News

Latest developments at HiJiffy

Branding & Press

Resources for partners and media

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue

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